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Here at the-Coaching Blog-run by Gerard O’Donovan, our aim is to constantly bring value to those seeking to improve their lives. Therefore we have a policy of publishing articles and materials by guest authors whom we value and appreciate. Today’s guest author is Steve Jones (UK).
In 2010 the UK Government commissioned ‘The MacLeod Review’ and titled “Engaging for Success – enhancing performance through employee engagement” which suggested that the cost to UK plc of disengagement of employees is between £59.4bn and £64.7bn a year.
I can never seem to get my head around such figures but what was apparent to me was that there was massive disengagement going on in the UK within its workforce.
The research showed that just 29% of employees were energised and committed to work. This meant that two-thirds of the workforce in the UK was disengaged. How could this be? It also revealed that if we were all motivated we would all be working a four day week; and that the UK was ranked 14th in motivational terms in Europe behind some third world countries. To me, this was unbelievable but evidently true.
As I read more of the research it identified two things to me.
Every cloud, as they say, has a silver lining and the authors of the report, David Macleod and Nita Clarke, produced what I would call a ‘masterstroke’. They went in search of companies that were engaging the discretionary effort of their staff and truly harnessing their full potential and capability. They went in search of the answers to 3 questions:
Interestingly, it boiled down to four enablers:
This report changed my whole approach to my business and resulted in me being invited to co-chair the Government Task Force team looking at Engagement strategies to enable people to be the best they can be at work leading to increased performance, productivity and profitability.
I started to look at these simple but effective enablers. At the same time as I was looking at these enablers, I was approached by Capita Symonds in Southampton. They had seen a presentation I had given on Motivation in Business and invited me to run a leadership programme for its managers.
This presented the perfect opportunity to design a program incorporating the 4 enablers, which gave birth to my ‘Engaging Leaders’ Program.
Using coaching methodology I was able to steer the team through a four-day program over a two-month period ending with them presenting their learning to Capita Symonds hierarchy on the 5th Day. Coaching methodologies when delivering training allows participants to create their own thinking around the frameworks provided rather than it being prescriptive
I have since taken numerous individual and teams through this 4/5 day programme and one of the biggest comments I get is: Why isn’t this stuff taught to businesses? But this can only happen if companies have an appetite for engagement and in companies where employees feel involved, well-led and valued by those they work for. Developing the right attitudes, behaviours and outcomes are intrinsic to employee motivation and engagement.
Since the early days of this course, I have now developed a complete Employee Engagement Programme and my first two clients through the programme have been nominated and won national awards for their ‘Employee Engagement’ and subsequent growth.
Both programmes in essence help individuals understand a whole raft of leadership employee engagement skills including:
My message to all coaches would be developed programmes that enable the client to take ownership of the outcome by having frameworks for discussion, rather than prescriptive training programmes. The more fluid and intuitive you can keep it within the framework the better.
If you would like to know more about my programmes please do contact me.
About Steve Jones
Steve Jones is a well -known business coach, public speaker, trainer, and consultant. Steve is an expert at creating ideas and strategies that build businesses, drive revenue and improve business position & performance. He has a passion for making companies and their products the best in their product category.
Steve’s unique understanding of leadership and management, team building and motivation in business, coupled with his understanding, drive, and enthusiasm, clearly set him aside as an expert. More recently Steve has been invited onto the Government’s Employee Engagement Task Force team where he is now co-chair and has been contributing his knowledge in the areas of team building, motivation and performance improvement, whilst at the same time running a series of workshops for Grant Thornton’s Growth Accelerator Programme and new ‘G’ Programme.
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